What To Do When You Get This Message From Hulu, “We Can't Verify Your Email Now”
Hulu is one of the most popular streaming services today because of its diverse options for on-demand entertainment. From popular movies to entertainment series, there is always something for someone. All you need to do is to log-in to your account using your email to enjoy the services you signed-up for.
What should you do when get this message from Hulu, “we can't verify your email now”? Don't fret because there are some basic troubleshooting steps you can go through to rectify the situation. Instead of going to customer service for assistance, try these to get your video entertainment started in no time.
Checking the Basics
Sometimes, the simplest answer is the correct answer. Before panicking that you can't log-in to your Hulu account, check your internet connection first. Your device might have some trouble accessing your wireless network.
Try accessing a random website first with your browser. If the website loads, then the trouble might not be in the internet connection. Log-in to your Hulu account using your browser to verify if it works. If browser log-in does not work, try clearing your browser's cache and try again. Another option is to close your browser, turn off the device and open the browser again.
If the browser log-in attempt does not work and you are certain that the internet connection is good for streaming, then the problem might be on Hulu. Check online if there is a problem with Hulu.
Working on Browser, Not on App
If your Hulu app does not work even after checking your internet connection and logging-in through your browser, consider the number of people streaming the Hulu account with you right now. Streaming through Hulu is only good for two devices and/or users at the same time. Unlimited screen streaming for Hulu is an add-on service which requires additional payment.
It is also possible that the account you are trying to log-in is associated with Parental Controls. Hulu offers account holders to implement controls on certain users to limit their viewing and this includes blocking log-ins on specific hours of the day.
Resetting your Password
It's also possible that you forgot the password associated with your Hulu account. When the log-in is unsuccessful, simply reset your password to create a new one. Resetting your password is very straightforward as long as you remember your email. If you also forgot your email, you should get in touch with customer service for Hulu.
Hulu accounts obtained through another company do not require a separate email and password. In these cases, use the email and password in those services to access Hulu. If you forgot your password with those services, you should reset your account through the 3rd party provider.
On the other hand, if you think your email account has been hacked or the email has been changed without your permission, contact customer service as soon as possible.
Kicking Out Other Users
For users who can log-in to Hulu using their browsers but not on their streaming apps, the problem might be on too many signed-in devices. While these devices might not be streaming at the moment, multiple logged-in devices could cause some log-in errors.
If you suspect that this is the problem, log-in through your browser and kick-out other logged-in users. You can remove just one device or you can log out all connected devices. After kicking all connected users, go back to your app to access Hulu.
Log-in Error Codes
Hulu could also give you a hint about the problem with your account by giving you error codes after a failed log-in. If any of the following codes appear: p-dev320, p-dev318 and p-dev322 it usually means that you have a network connection problem. The problem is not with Hulu but it has problems with your connectivity which may not be fast enough to handle streaming services.
A less common error code from Hulu is P-EDU103. This error code means you are trying to access Hulu's live streaming service using a non-residential internet connection. There are a couple of things you could check to rectify this such as checking your device if it's properly connected through ethernet or wireless connection (TV, Laptop or Computer) and making sure you're not connected to a mobile internet service. The error code could also pop-up if you are using VPNs to use Hulu.
So when you get this message from Hulu – “We Can't Verify Your Email Now&edquo;, it is not a reason to panic. You can do the simple things discussed above to enjoy Hulu's streaming services easily.